Apr 15, 2021  
2019-2020 Catalog: March 2019 Edition 
2019-2020 Catalog: March 2019 Edition [ARCHIVED]

Administrative Assistant, COA

The goal of the Administrative Assistant Certificate of Achievement program is to prepare students for employment as Administrative Assistants or Business Office/Information Specialists in various business sectors in the community. The objectives of the Administrative Assistant program include: composing correspondence, preparing a variety of business documents, scheduling and coordinating meetings/events, creating, updating, and managing word processing files, spreadsheet files, and database files, managing projects, organizing and maintaining paper and electronic files, providing support to colleagues and customers, assisting with all aspects of administrative management, coordinating within departments and operating units, and performing multifaceted office support and all day-to-day operations. Expected outcomes of the Administrative Assistant program include the ability to demonstrate skills needed for entry-level positions in a business office including the ability to: apply computing techniques to solve common business problems; manipulate and interpret data; disseminate the data methodology, analysis, and results; engage in critical thinking; manipulate the features and functions of common business applications to produce a variety of business documents; and to compose, criticize, evaluate, and revise the content and structure of written business communications. Coursework is designed to develop students’ communication, keyboarding, word processing, spreadsheet, and database skills. Potential careers include Secretary, Executive Secretary, Office Assistant, Executive Assistant, Receptionist, Office Clerk, Administrative Assistant, and/or Word Processors/Typists.

Total Units Required: 18.5

To earn the certificate of achievement:

See Earning a Certificate  for certificate information and requirements.


See an IVC counselor for course substitution if a course is not available.

Third-party credentialing:

Third-party credentialing may be subject to change without notice. This information is accurate as of the publication date of this catalog. For the most current information, please consult with the area dean.